Who we are
Our website address is https://www.troublesnoop.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use this data to analyse the pages that are visited to improve your experience and make sure our website is useful.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Why do we collect data from users?
We collect such Personal and Non-Personal Data for the following purposes:
- To provide knowledge about the troubleshooting of software and servers.
- For further development, customize and improve our Service, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties.
- To provide our user support on the technical aspect.
- To enhance our data security and fraud prevention capabilities
- To comply with any applicable laws and regulations
- To send periodic emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
We will only use our user information for below purpose –
- Our use of your Personal Information is necessary to perform a contract with you if you want a solution on any technical topic.
- our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Yes, It is a small text file that is created by a website that is stored in the user’s computer either it’s temporarily formed or permanently form on your hard disk. That enables the users or service providers systems to recognize your browser, capture and remember certain information.
We stored cookies on our server to analyze the data, save your preferences for future visits and compile aggregate data about site traffic and site interaction. so, That we can offer better site performance experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. The service provider is not permitted to use the user’s information collected on our behalf except to help us conduct and improve our business.
We used your information from your traffic patterns through our site, such as:
- Date and time when you visited our site.
- Pages and documents accessed which you access in our site.
- Subjects you searched for on our site.
- The website you visited before ours
- Your ISP or server address to access our website.
Do we disclose any information to outside parties?
We do not share your personal data with outside parties and our third-party supporter, who provides us support to operate our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
If you would like to know more about information privacy, contact us by email on [email protected].